307 lines
11 KiB
Vue
307 lines
11 KiB
Vue
<template>
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<!-- 统计卡片 -->
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<ContentWrap>
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<div class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-4 gap-4 mb-4">
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<SummaryCard title="总回访数" :value="total" icon="ep:user" icon-color="text-blue-600" icon-bg-color="bg-blue-100" />
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<SummaryCard title="平均评分" :value="avgRating" :decimals="1" icon="ep:star" icon-color="text-yellow-600"
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icon-bg-color="bg-yellow-100" />
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<SummaryCard title="今日新增" :value="todayCount" icon="ep:calendar" icon-color="text-green-600"
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icon-bg-color="bg-green-100" />
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<SummaryCard title="五星评分" :value="fiveStarCount" icon="ep:star" icon-color="text-yellow-600"
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icon-bg-color="bg-yellow-100" />
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</div>
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<!-- 搜索工作栏 -->
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<el-form :model="queryParams" ref="queryFormRef" :inline="true" label-width="80px">
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<el-form-item label="客户名称" prop="customerName">
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<el-input v-model="queryParams.customerName" placeholder="请输入客户名称" clearable @keyup.enter="handleQuery"
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class="!w-200px" />
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</el-form-item>
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<el-form-item label="联系方式" prop="contactInfo">
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<el-input v-model="queryParams.contactInfo" placeholder="请输入联系方式" clearable @keyup.enter="handleQuery"
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class="!w-200px" />
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</el-form-item>
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<el-form-item label="产品名称" prop="productName">
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<el-input v-model="queryParams.productName" placeholder="请输入产品名称" clearable @keyup.enter="handleQuery"
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class="!w-200px" />
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</el-form-item>
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<el-form-item label="客户类型" prop="customerType">
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<el-select v-model="queryParams.customerType" placeholder="请选择客户类型" clearable class="!w-200px">
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<el-option v-for="item in customerTypeOptions" :key="item.value" :label="item.label" :value="item.value" />
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</el-select>
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</el-form-item>
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<el-form-item label="采购意愿" prop="repurchaseIntention">
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<el-select v-model="queryParams.repurchaseIntention" placeholder="请选择采购意愿" clearable class="!w-200px">
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<el-option v-for="item in repurchaseOptions" :key="item.value" :label="item.label" :value="item.value" />
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</el-select>
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</el-form-item>
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<el-form-item label="创建时间" prop="createTime">
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<el-date-picker v-model="queryParams.createTime" value-format="YYYY-MM-DD HH:mm:ss" type="daterange"
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start-placeholder="开始日期" end-placeholder="结束日期"
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:default-time="[new Date('1 00:00:00'), new Date('1 23:59:59')]" class="!w-220px" />
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</el-form-item>
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<el-form-item>
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<el-button type="primary" @click="handleQuery">
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<Icon icon="ep:search" class="mr-5px" /> 搜索
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</el-button>
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<el-button @click="resetQuery">
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<Icon icon="ep:refresh" class="mr-5px" /> 重置
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</el-button>
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</el-form-item>
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</el-form>
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<!-- 操作按钮 -->
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<div class="flex flex-wrap gap-2 mb-4">
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<el-button type="primary" plain @click="openForm('create')" v-hasPermi="['erp:after-sales-visit:create']">
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<Icon icon="ep:plus" class="mr-5px" /> 新增
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</el-button>
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<el-button type="success" plain @click="handleExport" :loading="exportLoading"
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v-hasPermi="['erp:after-sales-visit:export']">
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<Icon icon="ep:download" class="mr-5px" /> 导出
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</el-button>
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<el-button type="danger" plain :disabled="isEmpty(checkedIds)" @click="handleDeleteBatch"
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v-hasPermi="['erp:after-sales-visit:delete']">
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<Icon icon="ep:delete" class="mr-5px" /> 批量删除
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</el-button>
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</div>
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</ContentWrap>
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<!-- 列表 -->
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<ContentWrap>
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<el-table row-key="id" v-loading="loading" :data="list" :stripe="true" :show-overflow-tooltip="true"
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@selection-change="handleRowCheckboxChange" class="mb-4">
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<el-table-column type="selection" width="50" align="center" />
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<el-table-column label="客户名称" min-width="120" prop="customerName" show-overflow-tooltip />
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<el-table-column label="联系方式" min-width="120" prop="contactInfo" show-overflow-tooltip />
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<el-table-column label="产品名称" min-width="120" prop="productName" show-overflow-tooltip />
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<el-table-column label="客户类型" min-width="140" align="center">
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<template #default="scope">
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<el-tag :type="getCustomerTypeColor(scope.row.customerType)">
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{{ getCustomerTypeLabel(scope.row.customerType) }}
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</el-tag>
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</template>
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</el-table-column>
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<el-table-column label="采购意愿" min-width="100" align="center">
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<template #default="scope">
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<span :class="getRepurchaseColor(scope.row.repurchaseIntention)">
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{{ getRepurchaseLabel(scope.row.repurchaseIntention) }}
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</span>
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</template>
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</el-table-column>
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<el-table-column label="服务评分" width="120" align="center">
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<template #default="scope">
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<el-rate :model-value="scope.row.serviceRating" disabled :max="5" show-score text-color="#ff9900"
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score-template="{value}星" />
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</template>
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</el-table-column>
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<el-table-column label="创建时间" width="160" align="center" prop="createTime" :formatter="dateFormatter" />
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<el-table-column label="操作" width="140" align="center" fixed="right">
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<template #default="scope">
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<el-button link type="primary" size="small" @click="openForm('update', scope.row.id)"
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v-hasPermi="['erp:after-sales-visit:update']">
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<Icon icon="ep:edit" class="mr-1" />编辑
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</el-button>
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<el-button link type="danger" size="small" @click="handleDelete(scope.row.id)"
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v-hasPermi="['erp:after-sales-visit:delete']">
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<Icon icon="ep:delete" class="mr-1" />删除
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</el-button>
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</template>
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</el-table-column>
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</el-table>
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<!-- 分页 -->
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<Pagination :total="total" v-model:page="queryParams.pageNo" v-model:limit="queryParams.pageSize"
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@pagination="getList" />
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</ContentWrap>
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<!-- 表单弹窗:添加/修改 -->
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<AfterSalesVisitForm ref="formRef" @success="getList" />
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</template>
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<script setup lang="ts">
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import { isEmpty } from '@/utils/is'
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import { dateFormatter } from '@/utils/formatTime'
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import download from '@/utils/download'
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import SummaryCard from '@/components/SummaryCard/index.vue'
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import { AfterSalesVisitApi, AfterSalesVisit } from '@/api/erp/aftersale/aftersalesvisit'
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import AfterSalesVisitForm from './AfterSalesVisitForm.vue'
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/** 售后回访 列表 */
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defineOptions({ name: 'AfterSalesVisit' })
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const message = useMessage() // 消息弹窗
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const { t } = useI18n() // 国际化
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const loading = ref(true) // 列表的加载中
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const list = ref<AfterSalesVisit[]>([]) // 列表的数据
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const total = ref(0) // 列表的总页数
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const activeNames = ref(['search']) // 折叠面板默认展开
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// 客户类型选项
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const customerTypeOptions = [
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{ value: 'large_food_factory', label: '大型食品厂' },
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{ value: 'small_food_factory', label: '中小型加工厂' },
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{ value: 'distributor', label: '经销商' },
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{ value: 'catering_chain', label: '餐饮连锁' },
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{ value: 'government_unit', label: '机关单位' },
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{ value: 'other', label: '其他' }
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]
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// 重复采购意愿选项
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const repurchaseOptions = [
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{ value: 'definitely', label: '一定会' },
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{ value: 'probably', label: '应该会' },
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{ value: 'uncertain', label: '不确定' },
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{ value: 'unlikely', label: '可能不会' },
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{ value: 'never', label: '肯定不会' }
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]
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const queryParams = reactive({
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pageNo: 1,
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pageSize: 10,
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customerName: undefined,
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contactInfo: undefined,
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customerUsage: undefined,
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productName: undefined,
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productEvaluation: undefined,
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customerType: undefined,
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repurchaseIntention: undefined,
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serviceRating: undefined,
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createTime: []
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})
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const queryFormRef = ref() // 搜索的表单
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const exportLoading = ref(false) // 导出的加载中
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/** 查询列表 */
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const getList = async () => {
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loading.value = true
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try {
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const data = await AfterSalesVisitApi.getAfterSalesVisitPage(queryParams)
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list.value = data.list
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total.value = data.total
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} finally {
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loading.value = false
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}
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}
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/** 搜索按钮操作 */
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const handleQuery = () => {
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queryParams.pageNo = 1
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getList()
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}
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/** 重置按钮操作 */
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const resetQuery = () => {
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queryFormRef.value.resetFields()
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// 重置评分查询条件
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queryParams.serviceRating = undefined
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handleQuery()
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}
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/** 添加/修改操作 */
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const formRef = ref()
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const openForm = (type: string, id?: number) => {
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formRef.value.open(type, id)
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}
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/** 删除按钮操作 */
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const handleDelete = async (id: number) => {
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try {
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// 删除的二次确认
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await message.delConfirm()
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// 发起删除
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await AfterSalesVisitApi.deleteAfterSalesVisit(id)
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message.success(t('common.delSuccess'))
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// 刷新列表
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await getList()
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} catch { }
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}
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/** 批量删除售后回访 */
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const handleDeleteBatch = async () => {
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try {
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// 删除的二次确认
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await message.delConfirm()
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await AfterSalesVisitApi.deleteAfterSalesVisitList(checkedIds.value);
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message.success(t('common.delSuccess'))
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await getList();
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} catch { }
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}
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const checkedIds = ref<number[]>([])
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const handleRowCheckboxChange = (records: AfterSalesVisit[]) => {
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checkedIds.value = records.map((item) => item.id);
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}
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/** 导出按钮操作 */
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const handleExport = async () => {
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try {
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// 导出的二次确认
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await message.exportConfirm()
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// 发起导出
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exportLoading.value = true
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const data = await AfterSalesVisitApi.exportAfterSalesVisit(queryParams)
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download.excel(data, '售后回访.xls')
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} catch {
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} finally {
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exportLoading.value = false
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}
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}
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/** 统计数据计算 */
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const avgRating = computed(() => {
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if (list.value.length === 0) return 0
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const sum = list.value.reduce((acc, item) => acc + (item.serviceRating || 0), 0)
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return sum / list.value.length
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})
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const todayCount = computed(() => {
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const today = new Date().toISOString().split('T')[0]
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return list.value.filter(item => {
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const createDate = new Date(item.createTime).toISOString().split('T')[0]
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return createDate === today
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}).length
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})
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const fiveStarCount = computed(() => {
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return list.value.filter(item => (item.serviceRating || 0) === 5).length
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})
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/** 格式化函数 */
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const getCustomerTypeLabel = (value: string) => {
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const option = customerTypeOptions.find(item => item.value === value)
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return option ? option.label : value
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}
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const getCustomerTypeColor = (value: string) => {
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const colorMap = {
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'large_food_factory': 'success',
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'small_food_factory': 'info',
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'distributor': 'warning',
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'catering_chain': 'danger',
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'government_unit': 'primary',
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'other': ''
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}
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return colorMap[value as keyof typeof colorMap] || ''
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}
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const getRepurchaseLabel = (value: string) => {
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const option = repurchaseOptions.find(item => item.value === value)
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return option ? option.label : value
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}
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const getRepurchaseColor = (value: string) => {
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const colorMap = {
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'definitely': 'text-green-600 font-medium',
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'probably': 'text-blue-600',
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'uncertain': 'text-yellow-600',
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'unlikely': 'text-orange-600',
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'never': 'text-red-600'
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}
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return colorMap[value as keyof typeof colorMap] || ''
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}
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/** 初始化 **/
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onMounted(() => {
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getList()
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})
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</script>
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