mom-web/src/views/erp/aftersale/aftersalesvisit/index.vue

<template>
  <!-- 统计卡片 -->
  <ContentWrap>
    <div class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-4 gap-4 mb-4">
      <SummaryCard title="总回访数" :value="total" icon="ep:user" icon-color="text-blue-600" icon-bg-color="bg-blue-100" />
      <SummaryCard title="平均评分" :value="avgRating" :decimals="1" icon="ep:star" icon-color="text-yellow-600"
        icon-bg-color="bg-yellow-100" />
      <SummaryCard title="今日新增" :value="todayCount" icon="ep:calendar" icon-color="text-green-600"
        icon-bg-color="bg-green-100" />
      <SummaryCard title="五星评分" :value="fiveStarCount" icon="ep:star" icon-color="text-yellow-600"
        icon-bg-color="bg-yellow-100" />
    </div>

    <!-- 搜索工作栏 -->
      <el-form :model="queryParams" ref="queryFormRef" :inline="true" label-width="80px">
        <el-form-item label="客户名称" prop="customerName">
          <el-input v-model="queryParams.customerName" placeholder="请输入客户名称" clearable @keyup.enter="handleQuery"
            class="!w-200px" />
        </el-form-item>
        <el-form-item label="联系方式" prop="contactInfo">
          <el-input v-model="queryParams.contactInfo" placeholder="请输入联系方式" clearable @keyup.enter="handleQuery"
            class="!w-200px" />
        </el-form-item>
        <el-form-item label="产品名称" prop="productName">
          <el-input v-model="queryParams.productName" placeholder="请输入产品名称" clearable @keyup.enter="handleQuery"
            class="!w-200px" />
        </el-form-item>
        <el-form-item label="客户类型" prop="customerType">
          <el-select v-model="queryParams.customerType" placeholder="请选择客户类型" clearable class="!w-200px">
            <el-option v-for="item in customerTypeOptions" :key="item.value" :label="item.label" :value="item.value" />
          </el-select>
        </el-form-item>
        <el-form-item label="采购意愿" prop="repurchaseIntention">
          <el-select v-model="queryParams.repurchaseIntention" placeholder="请选择采购意愿" clearable class="!w-200px">
            <el-option v-for="item in repurchaseOptions" :key="item.value" :label="item.label" :value="item.value" />
          </el-select>
        </el-form-item>
        <el-form-item label="创建时间" prop="createTime">
          <el-date-picker v-model="queryParams.createTime" value-format="YYYY-MM-DD HH:mm:ss" type="daterange"
            start-placeholder="开始日期" end-placeholder="结束日期"
            :default-time="[new Date('1 00:00:00'), new Date('1 23:59:59')]" class="!w-220px" />
        </el-form-item>
        <el-form-item>
          <el-button type="primary" @click="handleQuery">
            <Icon icon="ep:search" class="mr-5px" /> 搜索
          </el-button>
          <el-button @click="resetQuery">
            <Icon icon="ep:refresh" class="mr-5px" /> 重置
          </el-button>
        </el-form-item>
      </el-form>

    <!-- 操作按钮 -->
    <div class="flex flex-wrap gap-2 mb-4">
      <el-button type="primary" plain @click="openForm('create')" v-hasPermi="['erp:after-sales-visit:create']">
        <Icon icon="ep:plus" class="mr-5px" /> 新增
      </el-button>
      <el-button type="success" plain @click="handleExport" :loading="exportLoading"
        v-hasPermi="['erp:after-sales-visit:export']">
        <Icon icon="ep:download" class="mr-5px" /> 导出
      </el-button>
      <el-button type="danger" plain :disabled="isEmpty(checkedIds)" @click="handleDeleteBatch"
        v-hasPermi="['erp:after-sales-visit:delete']">
        <Icon icon="ep:delete" class="mr-5px" /> 批量删除
      </el-button>
    </div>
  </ContentWrap>

  <!-- 列表 -->
  <ContentWrap>
    <el-table row-key="id" v-loading="loading" :data="list" :stripe="true" :show-overflow-tooltip="true"
      @selection-change="handleRowCheckboxChange" class="mb-4">
      <el-table-column type="selection" width="50" align="center" />
      <el-table-column label="客户名称" min-width="120" prop="customerName" show-overflow-tooltip />
      <el-table-column label="联系方式" min-width="120" prop="contactInfo" show-overflow-tooltip />
      <el-table-column label="产品名称" min-width="120" prop="productName" show-overflow-tooltip />
      <el-table-column label="客户类型" min-width="140" align="center">
        <template #default="scope">
          <el-tag :type="getCustomerTypeColor(scope.row.customerType)">
            {{ getCustomerTypeLabel(scope.row.customerType) }}
          </el-tag>
        </template>
      </el-table-column>
      <el-table-column label="采购意愿" min-width="100" align="center">
        <template #default="scope">
          <span :class="getRepurchaseColor(scope.row.repurchaseIntention)">
            {{ getRepurchaseLabel(scope.row.repurchaseIntention) }}
          </span>
        </template>
      </el-table-column>
      <el-table-column label="服务评分" width="120" align="center">
        <template #default="scope">
          <el-rate :model-value="scope.row.serviceRating" disabled :max="5" show-score text-color="#ff9900"
            score-template="{value}星" />
        </template>
      </el-table-column>
      <el-table-column label="创建时间" width="160" align="center" prop="createTime" :formatter="dateFormatter" />
      <el-table-column label="操作" width="140" align="center" fixed="right">
        <template #default="scope">
          <el-button link type="primary" size="small" @click="openForm('update', scope.row.id)"
            v-hasPermi="['erp:after-sales-visit:update']">
            <Icon icon="ep:edit" class="mr-1" />编辑
          </el-button>
          <el-button link type="danger" size="small" @click="handleDelete(scope.row.id)"
            v-hasPermi="['erp:after-sales-visit:delete']">
            <Icon icon="ep:delete" class="mr-1" />删除
          </el-button>
        </template>
      </el-table-column>
    </el-table>
    <!-- 分页 -->
    <Pagination :total="total" v-model:page="queryParams.pageNo" v-model:limit="queryParams.pageSize"
      @pagination="getList" />
  </ContentWrap>

  <!-- 表单弹窗：添加/修改 -->
  <AfterSalesVisitForm ref="formRef" @success="getList" />
</template>

<script setup lang="ts">
import { isEmpty } from '@/utils/is'
import { dateFormatter } from '@/utils/formatTime'
import download from '@/utils/download'
import SummaryCard from '@/components/SummaryCard/index.vue'
import { AfterSalesVisitApi, AfterSalesVisit } from '@/api/erp/aftersale/aftersalesvisit'
import AfterSalesVisitForm from './AfterSalesVisitForm.vue'

/** 售后回访 列表 */
defineOptions({ name: 'AfterSalesVisit' })

const message = useMessage() // 消息弹窗
const { t } = useI18n() // 国际化

const loading = ref(true) // 列表的加载中
const list = ref<AfterSalesVisit[]>([]) // 列表的数据
const total = ref(0) // 列表的总页数
const activeNames = ref(['search']) // 折叠面板默认展开

// 客户类型选项
const customerTypeOptions = [
  { value: 'large_food_factory', label: '大型食品厂' },
  { value: 'small_food_factory', label: '中小型加工厂' },
  { value: 'distributor', label: '经销商' },
  { value: 'catering_chain', label: '餐饮连锁' },
  { value: 'government_unit', label: '机关单位' },
  { value: 'other', label: '其他' }
]

// 重复采购意愿选项
const repurchaseOptions = [
  { value: 'definitely', label: '一定会' },
  { value: 'probably', label: '应该会' },
  { value: 'uncertain', label: '不确定' },
  { value: 'unlikely', label: '可能不会' },
  { value: 'never', label: '肯定不会' }
]
const queryParams = reactive({
  pageNo: 1,
  pageSize: 10,
  customerName: undefined,
  contactInfo: undefined,
  customerUsage: undefined,
  productName: undefined,
  productEvaluation: undefined,
  customerType: undefined,
  repurchaseIntention: undefined,
  serviceRating: undefined,
  createTime: []
})
const queryFormRef = ref() // 搜索的表单
const exportLoading = ref(false) // 导出的加载中

/** 查询列表 */
const getList = async () => {
  loading.value = true
  try {
    const data = await AfterSalesVisitApi.getAfterSalesVisitPage(queryParams)
    list.value = data.list
    total.value = data.total
  } finally {
    loading.value = false
  }
}

/** 搜索按钮操作 */
const handleQuery = () => {
  queryParams.pageNo = 1
  getList()
}

/** 重置按钮操作 */
const resetQuery = () => {
  queryFormRef.value.resetFields()
  // 重置评分查询条件
  queryParams.serviceRating = undefined
  handleQuery()
}

/** 添加/修改操作 */
const formRef = ref()
const openForm = (type: string, id?: number) => {
  formRef.value.open(type, id)
}

/** 删除按钮操作 */
const handleDelete = async (id: number) => {
  try {
    // 删除的二次确认
    await message.delConfirm()
    // 发起删除
    await AfterSalesVisitApi.deleteAfterSalesVisit(id)
    message.success(t('common.delSuccess'))
    // 刷新列表
    await getList()
  } catch { }
}

/** 批量删除售后回访 */
const handleDeleteBatch = async () => {
  try {
    // 删除的二次确认
    await message.delConfirm()
    await AfterSalesVisitApi.deleteAfterSalesVisitList(checkedIds.value);
    message.success(t('common.delSuccess'))
    await getList();
  } catch { }
}

const checkedIds = ref<number[]>([])
const handleRowCheckboxChange = (records: AfterSalesVisit[]) => {
  checkedIds.value = records.map((item) => item.id);
}

/** 导出按钮操作 */
const handleExport = async () => {
  try {
    // 导出的二次确认
    await message.exportConfirm()
    // 发起导出
    exportLoading.value = true
    const data = await AfterSalesVisitApi.exportAfterSalesVisit(queryParams)
    download.excel(data, '售后回访.xls')
  } catch {
  } finally {
    exportLoading.value = false
  }
}

/** 统计数据计算 */
const avgRating = computed(() => {
  if (list.value.length === 0) return 0
  const sum = list.value.reduce((acc, item) => acc + (item.serviceRating || 0), 0)
  return sum / list.value.length
})

const todayCount = computed(() => {
  const today = new Date().toISOString().split('T')[0]
  return list.value.filter(item => {
    const createDate = new Date(item.createTime).toISOString().split('T')[0]
    return createDate === today
  }).length
})

const fiveStarCount = computed(() => {
  return list.value.filter(item => (item.serviceRating || 0) === 5).length
})

/** 格式化函数 */
const getCustomerTypeLabel = (value: string) => {
  const option = customerTypeOptions.find(item => item.value === value)
  return option ? option.label : value
}

const getCustomerTypeColor = (value: string) => {
  const colorMap = {
    'large_food_factory': 'success',
    'small_food_factory': 'info',
    'distributor': 'warning',
    'catering_chain': 'danger',
    'government_unit': 'primary',
    'other': ''
  }
  return colorMap[value as keyof typeof colorMap] || ''
}

const getRepurchaseLabel = (value: string) => {
  const option = repurchaseOptions.find(item => item.value === value)
  return option ? option.label : value
}

const getRepurchaseColor = (value: string) => {
  const colorMap = {
    'definitely': 'text-green-600 font-medium',
    'probably': 'text-blue-600',
    'uncertain': 'text-yellow-600',
    'unlikely': 'text-orange-600',
    'never': 'text-red-600'
  }
  return colorMap[value as keyof typeof colorMap] || ''
}

/** 初始化 **/
onMounted(() => {
  getList()
})
</script>